Terms and Conditions

Overview

These Terms of Service govern your use of https://lunelrs.com and all purchases made through our online store.

Throughout this website, the terms “we,” “us,” and “our” refer to LUNELRS. By accessing our website, placing an order, or using any services provided through our store, you agree to be bound by these Terms of Service, as well as our other published policies, including our Privacy Policy, Shipping Policy, and Return & Refund Policy.

Please read these Terms carefully before using our website. If you do not agree with any part of these Terms, you should not access our website or use our services.

Our store is hosted on Shopify Inc., which provides the e-commerce platform that allows us to sell our products and services to customers worldwide.

This website is a brand operated by Shenzhen Junhong Technology Co., Ltd. All transactions made through this website are processed by Shenzhen Junhong Technology Co., Ltd.


1. Online Store Terms

By using this website, you confirm that you are at least the age of majority in your location or have obtained permission from a parent or legal guardian to use this website.

You agree not to use our products or services for any unlawful purpose or violate any applicable laws and regulations.

You must not transmit viruses, malware, harmful code, or attempt to interfere with the security or operation of our website.

We reserve the right to refuse service, restrict access, or terminate accounts if these Terms are violated.


2. General Conditions

We reserve the right to refuse or cancel orders, restrict purchases, or limit services at our discretion when necessary.

You agree not to copy, reproduce, resell, distribute, or exploit any part of our website, products, content, or services without prior written permission from LUNELRS.

Website headings are provided for convenience only and do not affect the interpretation of these Terms.


3. Product Information

We make reasonable efforts to ensure that product descriptions, images, prices, availability, and other information displayed on our website are accurate.

However, product appearance may vary due to screen settings, lighting conditions, manufacturing differences, or other factors beyond our control.

We reserve the right to correct errors, update product information, change prices, adjust inventory, or cancel orders if any information displayed on our website is inaccurate, incomplete, or outdated.


4. Orders and Acceptance

After placing an order, you will receive an order confirmation email. This confirmation acknowledges receipt of your order but does not represent final acceptance.

We reserve the right to reject, limit, or cancel any order for reasonable reasons, including:

  • Suspected fraudulent activity
  • Payment processing issues
  • Incorrect pricing or product information
  • Product availability problems
  • Unauthorized resale activities
  • Legal or regulatory restrictions

If an order is cancelled after payment has been received, refunds will be issued according to the original payment method or applicable payment provider rules.


5. Prices, Payments, and Taxes

Product prices, payment methods, shipping fees, discounts, and applicable charges are displayed during checkout before payment is completed.

You agree to provide accurate and complete payment information and confirm that you are authorized to use the selected payment method.

Prices and payment options may change without prior notice.


6. Shipping, Returns, and Refunds

Shipping, delivery, returns, exchanges, cancellations, and refunds are handled according to our published store policies.

Please review our:

  • Shipping Policy
  • Return & Refund Policy

These policies form part of these Terms of Service.


7. Promotions and Offers

Promotions, discounts, coupon codes, and special offers may have additional conditions, expiration dates, product restrictions, or usage limitations.

We reserve the right to modify, suspend, or cancel promotional offers at any time where permitted by applicable laws.


8. Personal Use and Prohibited Activities

Products purchased from LUNELRS are intended for lawful personal use unless otherwise authorized.

You may not:

  • Resell products without authorization
  • Abuse promotional programs
  • Submit false information
  • Interfere with website operations
  • Attempt unauthorized access
  • Use the website for illegal activities

We reserve the right to restrict or terminate access for violations of these conditions.


9. Third-Party Services and Links

Our website may include links to third-party websites or services.

We are not responsible for the content, accuracy, security, or practices of third-party websites. Any transactions or interactions with third-party services are subject to their own terms and policies.


10. Personal Information

Your submission of personal information through our store is governed by our Privacy Policy.

Please review our Privacy Policy to understand how we collect, use, and protect your information.


11. Errors and Updates

Occasionally, our website may contain errors, inaccuracies, or omissions related to product descriptions, pricing, promotions, availability, or shipping information.

We reserve the right to correct errors, update information, or cancel orders affected by inaccurate information without prior notice.


12. Limitation of Liability

To the maximum extent permitted by applicable law, LUNELRS shall not be responsible for indirect, incidental, special, consequential, or punitive damages arising from your use of our website, products, or services.

Nothing in these Terms limits any rights or protections that cannot legally be excluded under applicable consumer protection laws.


13. Indemnification

You agree to indemnify and hold harmless LUNELRS, its affiliates, partners, employees, suppliers, and service providers from claims, damages, losses, or expenses arising from your violation of these Terms, misuse of our services, or violation of applicable laws or third-party rights.


14. Termination

We may terminate or restrict your access to our website or services if we believe you have violated these Terms or engaged in unauthorized activities.

Any obligations arising before termination will remain valid.


15. Changes to These Terms

We may update or modify these Terms of Service from time to time.

The latest version will always be available on this page. Continued use of our website after changes are posted means you accept the updated Terms.


16. Governing Law

These Terms of Service and any related agreements shall be governed and interpreted according to applicable laws of Hong Kong and the United States, unless otherwise required by applicable local laws.


17. Contact Information

If you have any questions regarding these Terms of Service, please contact us:

Email: service@lunelrs.com