Cookie Preferences

Culiynnoxy operates this store and website, including all related information, content, features, tools, products, and services, in order to provide you, the customer, with a curated shopping experience (the "Services"). The Culiynnoxy online store is owned and operated by Hangzhou Fengmu Trading Co., Ltd. Culiynnoxy is powered by Shopify, which enables us to provide the Services to you.

This Privacy Policy describes how we collect, use, disclose, and otherwise process your personal information when you visit culiynnoxy.com, use the Services, make a purchase or other transaction, interact with our advertisements, contact customer support, or otherwise communicate with us. If there is a conflict between our Terms of Service and this Privacy Policy regarding the collection, processing, use, or disclosure of personal information, this Privacy Policy will control with respect to those matters. Please read this Privacy Policy carefully. By accessing or using the Services, you acknowledge the privacy practices described in this Privacy Policy.

Personal Information We Collect or Process

When we use the term "personal information," we mean information that identifies, relates to, describes, or can reasonably be linked to you. Personal information does not include information that has been collected anonymously or appropriately de-identified so that it cannot reasonably identify you. Depending on how you interact with the Services, where you live, your privacy choices, and applicable law, we may collect or process information including:

• Contact information: including your name, email address, telephone number, billing address, and shipping address.
• Account information: including login credentials, preferences, saved addresses, and account settings where applicable.
• Transaction information: including products viewed, added to cart, purchased, returned, exchanged, or cancelled, order history, payment status, and transaction identifiers.
• Payment-related information: processed through third-party payment providers. We generally do not directly store complete payment card numbers or card security codes.
• Customer service information: including messages, order details, photographs, product information, and other information you voluntarily provide when contacting us.
• Device information: including device type, browser type, operating system, IP address, network information, and certain device or online identifiers.
• Usage information: including pages and products viewed, search activity, referring URLs, shopping-cart activity, checkout activity, Website interactions, and date and time of visit.
• Advertising and attribution information: including advertising interactions, conversion events, campaign information, and related identifiers where permitted by applicable law.
• Cookie and privacy preference information: including consent choices and applicable browser or device privacy signals.

Personal Information Sources

We may collect personal information:

• Directly from you when you place an order, create an account, contact us, subscribe to communications, or otherwise provide information to us.
• Automatically through our Website using cookies, pixels, scripts, tags, local storage, server logs, and similar technologies.
• From Shopify and other service providers that support our Website and business operations.
• From payment processors and payment service providers.
• From shipping, warehouse, fulfillment, and logistics providers.
• From advertising, analytics, attribution, and measurement providers.
• From fraud-prevention, security, and risk-management providers.
• From other business partners or third parties where permitted by applicable law.

How We Use Your Personal Information

Depending on how you interact with us and which Services you use, we may process personal information for the following purposes:

• Provide and Improve the Services: We may use personal information to operate the Website, process transactions, fulfil orders, arrange shipping, provide tracking information, maintain shopping-cart functionality, manage accounts, facilitate returns and exchanges, respond to customer requests, and improve the Services.
• Payments and Transactions: We may use personal information to process and confirm payments, maintain transaction records, prevent payment fraud, and manage refunds or cancellations.
• Marketing and Advertising: Where permitted by applicable law, we may use personal information to measure advertising performance, attribute purchases and other events to advertising campaigns, understand customer interactions with advertisements, provide or improve advertising, and send promotional communications.
• Analytics and Website Improvement: We may analyse Website interactions, traffic, product views, search activity, shopping behaviour, and related information to understand how our Website is used and improve its performance and customer experience.
• Security and Fraud Prevention: We may use personal information to detect, investigate, prevent, or respond to fraud, unauthorized activity, security incidents, abuse, or other potentially unlawful activity.
• Communicating With You: We may use your information to provide customer support, respond to questions, send order or delivery updates, and maintain our relationship with you.
• Legal and Compliance Purposes: We may process personal information to comply with applicable laws, regulations, legal processes, tax obligations, accounting requirements, contractual obligations, and legitimate requests from government authorities.

Cookies and Similar Technologies

Culiynnoxy and our service providers may use cookies, pixels, tags, scripts, local storage, APIs, and similar technologies. These technologies may be used to:

• Enable essential Website functions.
• Maintain shopping-cart and checkout functionality.
• Remember Website and privacy preferences.
• Maintain Website security and prevent fraud.
• Analyse Website traffic and usage.
• Improve Website functionality and performance.
• Measure advertising effectiveness.
• Attribute purchases and other conversion events.
• Support advertising and marketing activities where permitted.

Cookies and similar technologies may generally be classified as strictly necessary, functional, analytics, or advertising technologies. Strictly necessary technologies are required for essential Website operations and may remain active because the Website cannot function properly without them. Where required by applicable law, we request appropriate consent before enabling non-essential analytics or advertising technologies. You may manage available choices through the Cookie Preferences controls available on our Website. Changing or rejecting certain cookie choices may affect some non-essential Website functions, analytics, or advertising functionality.

Advertising, Analytics and AppLovin

We may work with advertising, analytics, attribution, and measurement providers to understand how customers interact with Culiynnoxy, measure advertising performance and conversions, prevent fraud, and improve our advertising. One of the advertising and measurement partners we may work is AppLovin Corporation ("AppLovin"). Where enabled, AppLovin technologies may include pixels, cookies, scripts, APIs, or similar integrations. Depending on our technical configuration, applicable law, and your privacy and consent choices, information provided to or collected by AppLovin may include IP address, browser and device information, device or advertising identifiers, online or customer identifiers where lawfully enabled, Website browsing activity, product views, search activity, products added to cart, checkout events, purchase and conversion events, advertising interactions, attribution and campaign-performance information, country, region, postal information, or similar location information where applicable, and cookie, advertising, and privacy preference signals.

AppLovin may process applicable information for purposes including advertising measurement, conversion attribution, advertising optimization, fraud prevention, security, delivery and improvement of advertising services, and interest-based advertising where permitted by applicable law and your privacy choices. For more information about AppLovin's collection and use of your information, visit: [https://legal.applovin.com/privacy/](https://legal.applovin.com/privacy/)

How We Disclose Personal Information

We may disclose personal information where reasonably necessary to operate our business, provide the Services, complete transactions, measure advertising, protect the Website, or comply with applicable law. Recipients may include:

• Shopify and other e-commerce platform providers.
• Payment processors and payment service providers.
• Shipping, warehouse, fulfillment, and logistics providers.
• Customer-support providers.
• Hosting, technology, security, and infrastructure providers.
• Analytics and performance-measurement providers.
• Advertising and attribution providers, including AppLovin.
• Fraud-prevention and risk-management providers.
• Professional advisers, including accountants, auditors, and legal advisers.
• Government authorities, regulators, courts, or law-enforcement authorities where required by applicable law.

We may also disclose information in connection with a merger, financing, acquisition, restructuring, sale of assets, bankruptcy, or similar corporate transaction. Service providers may process information according to their agreements with us and their applicable privacy obligations.

Relationship With Shopify

Our online store is hosted through Shopify. Shopify may collect and process personal information regarding your access to and use of the Services in order to provide, secure, maintain, and improve Shopify services. Information submitted through culiynnoxy.com may be transmitted to Shopify and other service providers located in countries other than the country where you live. For more information about Shopify's privacy practices, please review the Shopify Consumer Privacy Policy at: [https://privacy.shopify.com/en](https://privacy.shopify.com/en)

Targeted Advertising and Privacy Choices

Depending on the privacy laws applicable where you live, certain advertising-related disclosures of personal information may be considered a "sale," "sharing," targeted advertising, or a similar regulated activity. Where applicable, you may have the right to opt out of these activities. You may manage applicable choices by:

• Using the Cookie Preferences controls available on our Website.
• Rejecting non-essential advertising technologies where available.
• Using applicable Website privacy-choice tools.
• Contacting us at service@culiynnoxy.com.
• Using recognized browser or device-based privacy preference signals where applicable (such as Global Privacy Control).

Marketing Communications

Where permitted by applicable law, we may send marketing or promotional communications relating to Culiynnoxy products, offers, or store updates. You may unsubscribe from promotional email communications at any time by using the unsubscribe link included in the email. Even after unsubscribing from marketing messages, you may continue to receive transactional or service-related communications concerning orders, payments, shipping, returns, account security, or customer-support requests.

Third-Party Websites and Links

The Services may contain links to websites, social-media platforms, payment services, or other online services operated by third parties. If you follow a link to a third-party service, its privacy and security practices may differ from ours. We are not responsible for the content, privacy, security, or practices of third-party services that we do not control.

Children's Privacy

The Culiynnoxy Website and online shopping Services are intended for adult customers and are not directed to children. We do not knowingly collect personal information directly from children where parental consent or another legal basis would be required under applicable law. If you are a parent or legal guardian and believe that a child has provided personal information to us inappropriately, please contact us at service@culiynnoxy.com.

Security of Your Information

We use reasonable administrative, technical, and organizational safeguards designed to protect personal information from unauthorized access, misuse, loss, alteration, or disclosure. However, no method of internet transmission or data-storage system can be guaranteed to be completely secure.

Data Retention

We retain personal information only for as long as reasonably necessary for purposes such as processing and maintaining orders, providing customer service, preventing fraud, resolving disputes, and meeting legal or accounting obligations.

Your Privacy Rights

Depending on where you live and applicable law, you may have rights concerning your personal information, including the right to access, correct, delete, or port your data, restrict or object to processing, and withdraw consent. To submit a privacy request, please contact us at service@culiynnoxy.com.

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